Any product that you buy from LD Products comes with a 100% satisfaction guarantee. If you find a problem with your order, we will gladly refund your purchase price or exchange your item.
You can return the majority of our products for a full refund within 24 months of purchase. Unfortunately, shipping costs are not refundable, unless there has been a packing error.
For the full refund and return policy, click here.
How will I know when my refund goes through?
When we receive your returned package, a credit will appear in your account with us within a few days. Typically, the card that we charged will be credited within 7-14 business days.
Will you mail me a check for my refund?
We always refund to the original payment method. If you paid by check originally, you would receive a check, credit card payments will be refunded to the credit card, and Paypal payments will appear in your Paypal account.
Can I just get store credit?
No, unfortunately we don't offer any sort of store credit; all items returned will be refunded to the original source of payment. Exchanging items would require separate transactions. First, we would issue a refund, and then a brand new order can be created for the additional items.