PLNS12

Plantronics S12 Telephone Headset System

Mono - Gray - Wired - Over-the-head, Over-the-ear - Monaural - 7 ft Cable - Noise Cancelling Microphone

Reg. Price $129.95

Our Price $86.88 Each

Quantity In Stock!
Convertible headset works over-the-head or over-the-ear
Amplifier connects to single-line or multi-line telephones
Includes noise-canceling technology and boom microphone
Offers in-use indicator, headset stand, volume and tone control and mute
7 ft cable length
  • Additional Info
  • Additional Images
SKU
PLNS12
Manufacturer
Plantronics, Inc
Manufacturer Part Number
65145-01
Brand Name
Plantronics
Product Model
S12
Product Type
Headset
Limited Warranty
1 Year
Color
Greys
Recycled
No
Connectivity Technology
Wired
Cable Length
7 ft

Do you have questions about this product?

Get answers from real customers and in-house experts with AnswerBox.

1 Question | 1 Answer
Displaying question 1
  • Q:

    I currently have this headset Plantronics S12, the ear piece has broken - do you offer a replacement of over the ear piece?
    Asked on 7/10/2015 by Sherrie from SLC, Utah

    1 answer

    • A:

      Please contact the manufacturer, Plantronics for warranty information.

      Answered on 7/11/2015 by Terry from LDStaff
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REVIEW SNAPSHOT®

by PowerReviews
Plantronics S12 Telephone Headset System
 
4.3

(based on 19 reviews)

Ratings Distribution

  • 5 Stars

     

    (12)

  • 4 Stars

     

    (4)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (1)

84%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

works great for a while

the over-the-ear headset breaks within a year and you cannot purchase a replacement piece. the entire headset portion from where it connects the box has to be replaced. it's a design/materials flaw in...Read complete review

the over-the-ear headset breaks within a year and you cannot purchase a replacement piece. the entire headset portion from where it connects the box has to be replaced. it's a design/materials flaw in the plastic piece that goes over the ear as it breaks at the point where the plastic piece goes into the rubber hole on the unit. i've gone through two of them in the past year and a half with normal busy front-office use. it should include a quick-release adaptor on the cord between the box and the headset; this would eliminate the need to remove the headset every time you need to leave your desk and probably make the broken piece last longer. other than that, the functionality is what i need in my office.

VS

Most Liked Negative Review

 

Frustrated with poor quality!

I have had to go through at least 5-6 of the S12 headsets in the past year, as the over-the-head piece (where the metal portion gets inserted into the plastic sleeve keeps breaking...Read complete review

I have had to go through at least 5-6 of the S12 headsets in the past year, as the over-the-head piece (where the metal portion gets inserted into the plastic sleeve keeps breaking after almost minimal use. The quality of the plastic used is pretty pathetic! I have also had a couple of the headsets on my team where the connectivity wire seems to have snapped inside and is not easy to get to be fixed easily. When I called Plantronics about possible replacement I was told it was out of warranty. Why can't Plantronics use all metal, or better plastic for their product, especially when they still charge so much for the unit, which other than these problems, works pretty well. The manufacturer should do a better hjob at standing behind their product, especially when bulk sales are involved!

Reviewed by 19 customers

Displaying reviews 1-10

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5.0

Ease of use

By sandrahs

from Atlanta, GA, United States

Comments about Plantronics S12 Telephone Headset System:

This is my second purchase of this model and have been very pleased.

 
1.0

terrible headset, especially over ther ear.

By Angel baby

from Plant City, Florida, United States

Comments about Plantronics S12 Telephone Headset System:

Uncomfortable and falls off frequently. very bad design

 
5.0

Simple set up and use

By MLIC

from Holyoke, MA, United States

Comments about Plantronics S12 Telephone Headset System:

We've been using this model for many years, never any problems!

 
5.0

light weight

By Bucky

from Texas, United States

Comments about Plantronics S12 Telephone Headset System:

this is the second Plantronics system I have purchased, the last one lasted 9 years, the headset button on the controller got stuck so had to replace the entire unit with this new one.

 
5.0

My boss loves it

By Ashley C

from Birmingham, AL

Comments about Plantronics S12 Telephone Headset System:

My boss had an older version of this that died after about 15 years. It was obviously a good value to have lasted that long! I ordered him this one to replace it and he loves it!

 
5.0

Great sound quality!

By KGoins

from NC, United States

Comments about Plantronics S12 Telephone Headset System:

I bought this recently and I really like it. The headset is light weight and super easy to install.

 
5.0

Great Headset

By Axel

from Norwalk, CT, United States

Comments about Plantronics S12 Telephone Headset System:

I had a Plantronics Headseat years ago for my home office. Now, i am in an office where i have to multi-task on the phone - reviewing plans, bids, taking notes, etc., all while on the phone. I purchased the S-12 and it has more than met my expectations. Easy to set up & use, simple controls, comfortable to wear, & flawless sound. If i had to nit-pick, I would say that a button to pick up/hangup the phone would be nice - currently you have to pick up the handset to get a dial tone. Also, the cord could be a little longer.... but these are very minor. My co-workers are jealous - great product!

 
5.0

I couldn't ask for anything better!

By Brittany

from New Port Richey, FL, United States

Comments about Plantronics S12 Telephone Headset System:

I have only had this unit for a couple weeks now, but I am so happy with it! I have tried several other headsets over the years, and nothing has come close to this one! I love having the ability to not only adjust the volume of the caller, but also being able to adjust my own voice so that I don't sound like I am yelling at them. I have only used the over the head portion of the system, as I am not one who prefers the over the ear headsets, but this is just a personal preference. From what I read in other reviews, it seems to work just as well as the over the head portion. Another awesome thing about this product is how easy it was to set up. I work from home, so it was so nice to have something that was able to be set up by just simply following the instructions and not having to reach out for technical support to get the system installed. The only thing that I would change about this unit is the availability of other accessories for the unit. I would like to have the option of having speakers on both sides of the headset, if you would like, because there are some times where I like to be able to block all the sound out around me to further focus on my calls. Other than that, I have not a single complaint about this product. I definately feel like I got my moneys worth with this product! Best money I have spent on an office supply in a long time!

 
2.0

Instant tangle - not worth the convenience

By LongHairedResearcher

from St. Paul, MN

Comments about Plantronics S12 Telephone Headset System:

Are there other ladies with long hair going insane that the plastic head piece gets tangled in your hair *every* time you take the head piece off? I like the convenience of hands-free and the sound is great, but the fact that I have to untangle it after every single phone call makes me not use it.

(1 of 1 customers found this review helpful)

 
2.0

Frustrated with poor quality!

By nicki987

from Denver, CO, United States

Comments about Plantronics S12 Telephone Headset System:

I have had to go through at least 5-6 of the S12 headsets in the past year, as the over-the-head piece (where the metal portion gets inserted into the plastic sleeve keeps breaking after almost minimal use. The quality of the plastic used is pretty pathetic! I have also had a couple of the headsets on my team where the connectivity wire seems to have snapped inside and is not easy to get to be fixed easily. When I called Plantronics about possible replacement I was told it was out of warranty. Why can't Plantronics use all metal, or better plastic for their product, especially when they still charge so much for the unit, which other than these problems, works pretty well. The manufacturer should do a better hjob at standing behind their product, especially when bulk sales are involved!

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Cartridge Comparison Guide
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Cartridge Type
Genuine or OEM (Original) Cartridges Remanufactured Cartridges Compatible Cartridges
Description OEM stands for original equipment manufacturer, meaning the cartridge was made by the same company that made your printer. Original brand cartridges are very reliable and sometimes the only option if your printer is new to market or uncommon. Remanufactured ink is a genuine brand cartridge that has gone through one cycle of use. After use, the cartridge is recycled, acquired by a remanufacturing facility and put through a rigorous professional refurbishing process. During the refurbishing process the cartridge is disassembled, thoroughly cleaned and tested for quality. It's then carefully refilled, tested again and brought back to life. Buying remanufactured prevents one less cartridge from ending up in a landfill. A compatible cartridge is a brand new ink cartridge built by a manufacturer other than your printer. It's like buying the generic version of the genuine brand. Most are uniquely designed to differentiate from genuine cartridges. Despite any structural difference you may notice, the cartridge will still fit in your machine and print a full yield, just like the original brand.
Price Factors Many printer manufacturers follow the razor-and-blades business model which may result in higher priced genuine cartridges. Remanufactured ink is much cheaper than the original brand ink. It's far more cost effective to refurbish a previously used cartridge than create a new OEM from scratch. Compatible ink is much cheaper than the original brand. Compatible suppliers don't have to worry about the additional costs that hinder OEMs like new printers or firmware, which lets them keep prices low.
Quality Original cartridges work extremely well and are covered under a warranty by the printer manufacturer High quality remanufactured ink will match the quality of the original, but not all remanufactured ink is created equal. Make sure you buy from a reputable supplier in order to get the absolute best results. High quality compatible ink will match the quality of the original, but not all compatible ink is created equal. Make sure you buy from a reputable supplier in order to get the absolute best results.
What's the difference between ink and toner cartridges?
Ink Cartridges Toner Cartridges
Printer Type Work with inkjet printers Work with laser printers
Material Liquid ink Dry powder
How it works Inkjet printers use a series of nozzles that spray tiny drops of ink directly on the print suface Laser toner printers use static electricity and heat to bond dry toner powder to a page
Commonly used by Casual home users, small business and photographers Large businesses and schools
Number of Pages You Can Print A cartridge's page yield is the estimated number of pages you can print. Page yield is based on 5% page coverage. This means that the quoted page yield is based upon printed pages where only 5% of the page has been imprinted with ink. For example, a short memo has approximately 5% coverage. If you have a cartridge that has a yield of 500 pages, it can print 500 pages of that short memo. If you are printing letters, photos or graphics, your coverage will vary greatly and your page yield will drop significantly.
Cartridge Warranty and Shelf Life Most ink and toner cartridges include a warranty or "best by" date on their box. Remanufactured and compatible ink cartridges can last 12-18 months unopened, and toner cartridges can last up to 3 years.
Cartridge Care and Storage Only open a cartridge when you need it. Opened cartridges will eventually dry out, especially if the protective tape or clip has been removed. If you have an open ink cartridge around and would like to try and prevent it from drying out, place it nozzle side up in a plastic airtight tub. If your cartridge came with protective tape or a clip reapply both before storing. Place a damp cloth or paper towel in the tub, next to the cartridge and keep it stored in a cool, dark place.