{"id":10393,"date":"2021-03-16T00:31:52","date_gmt":"2021-03-16T00:31:52","guid":{"rendered":"https:\/\/www.ldproducts.com\/blog\/?p=10393"},"modified":"2023-07-10T18:50:17","modified_gmt":"2023-07-10T18:50:17","slug":"ld-products-earns-15th-bizrate-platinum-award-for-best-in-class-customer-service","status":"publish","type":"post","link":"https:\/\/www.ldproducts.com\/blog\/ld-products-earns-15th-bizrate-platinum-award-for-best-in-class-customer-service\/","title":{"rendered":"LD Products Earns 15th Bizrate Platinum Award for Best-in-Class Customer Service"},"content":{"rendered":"<p>For the fifteenth year, LD Products earned the Bizrate Circle of Excellence Platinum badge for best-in class customer service.\u00a0 Reserved for a select number of top-rated retailers, the Bizrate award is major badge of honor for online businesses.\u00a0 To achieve a platinum rating, a retailer needs to receive at least a 9.0 out of 10 on eight points of service.\u00a0 Bizrate helps facilitate and manage online reviews for top brands through post- purchase feedback surveys and each brand is graded on essential service areas like customer support, shipping and returns.\u00a0 LD Products is dedicated to exceptional service across all customer touchpoints, from a seamless online shopping experience, to offering fair prices and honest printing advice.\u00a0 First-rate service and support has always been our top priority and Bizrate reviews are an invaluable part of our customer feedback process, providing us with the key insights we need to deliver a great printing experience to every customer.\u00a0 This year, we received an overall satisfaction score of 9.2 out 10, earning high scores in all major categories:<\/p>\n<p><strong><a href=\"https:\/\/bizratesurveys.com\/reviews\/ww.ldproducts.com\/27964\" target=\"_blank\" rel=\"noopener noreferrer\">LD Products 2020\u00a0 Bizrate Scores<\/a><\/strong><\/p>\n<p><strong>Overall Satisfaction:<\/strong> 9.2 out of 10<br \/>\n<strong>Would Shop Here Again:<\/strong> 9.4 out of 10<br \/>\n<strong>Likelihood to Recommend:<\/strong> 9.3 out of 10<\/p>\n<ul>\n<li><em>Ease of Finding What You Are Looking For:<\/em> 9.2 out of 10<\/li>\n<li><em>Design of Site:<\/em> 9.2 out of 10<\/li>\n<li><em>Satisfaction with Checkout:<\/em> 9.3 out of 10<\/li>\n<li><em>Product Selection:<\/em> 9.3 out of 10<\/li>\n<li><em>Clarity of Product Information:<\/em> 9.3 out of 10<\/li>\n<li><em>Charges Stated Clearly:<\/em> 9.5 out of 10<\/li>\n<li><em>Price Relative to Other Online Retailers:<\/em> 9.2 out of 10<\/li>\n<li><em>Shipping Charges:<\/em> 8.9 out of 10<\/li>\n<li><em>Variety of Shipping Options:<\/em> 9.1 out of 10<\/li>\n<li><em>On-Time Delivery:<\/em> 9.3 out of 10<\/li>\n<li><em>Order Tracking:<\/em> 9.2 out of 10<\/li>\n<li><em>Product Met Expectations:<\/em> 9.4 out of 10<\/li>\n<li><em>Customer Support:<\/em> 9.0 out of 10<\/li>\n<li><em>Product Availability:<\/em> 9.5 out of 10<\/li>\n<li><em>Returns Process:<\/em> 8.3 out of 10<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.ldproducts.com\/?xid=tmd:blog:&amp;utm_medium=blog&amp;utm_source=ldblog&amp;utm_campaign=lowprices\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-9287 size-full\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2020\/07\/ld_banr_txt_customers_2020_728x90-1.jpg\" alt=\"\" width=\"728\" height=\"90\" \/><\/a><\/p>\n<div id=\"footable_parent_12760\"\n     class=\"footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui colored_table\">\n                <table data-ninja_table_instance=\"ninja_table_instance_0\" data-footable_id=\"12760\" data-filter-delay=\"1000\" aria-label=\"LD Products - support us plug - gray\"            id=\"footable_12760\"\n           data-unique_identifier=\"ninja_table_unique_id_724622531_12760\"\n           class=\" foo-table ninja_footable foo_table_12760 ninja_table_unique_id_724622531_12760 ui table  nt_type_legacy_table selectable striped vertical_centered ninja_custom_color inverted footable-paging-left hide_all_borders ninjatable_hide_header_row ninja_table_search_disabled ninja_table_pro\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                    <\/colgroup>\n        <thead>\n<tr class=\"footable-header\">\n                        <th scope=\"col\"  class=\"ninja_column_0 ninja_clmn_nm_cartridgeseries \">\ufeffCartridge Series<\/th><\/tr>\n<\/thead>\n<tbody>\n\n        <tr data-row_id=\"1067\" class=\"ninja_table_row_0 nt_row_id_1067\">\n            <td>Thank you for reading this post! This article is written by a team of ink experts at <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">LD Product<\/a>s<\/span> - a Long Beach, California-based company that specializes in <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">compatible ink and toner<\/a><\/span>.\u00a0 With over 20 years of printing expertise, we\u2019re committed to helping you save money on printer ink without sacrificing quality.\u00a0 If you found this content helpful, we\u2019d be grateful if you supported us by visiting <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">LDProducts.com<\/a><\/span> for all of your ink and toner needs.\u00a0 We appreciate your support!<\/td>        <\/tr>\n    <\/tbody><!--ninja_tobody_rendering_done-->\n    <\/table>\n    <style id=\"ninja_table_custom_css_12760\" type=\"text\/css\">\n#footable_12760,\n#footable_12760 table {\n    background-color: rgba(238, 240, 241, 1) !important;\n    color: rgba(7, 7, 7, 1) !important;\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n#footable_12760 thead tr.footable-filtering th {\n    background-color:  !important;\n    color:  !important;\n}\n#footable_12760:not(.hide_all_borders) thead tr.footable-filtering th {\n        border : 1px solid transparent !important;\n    }\n#footable_12760 .input-group-btn:last-child > .btn:not(:last-child):not(.dropdown-toggle) {\n    background-color:  !important;\n    color:  !important;\n}\n#footable_12760 tr.footable-header, #footable_12760 tr.footable-header th, .colored_table table.ninja_table_pro.inverted.table.footable-details tbody tr th {\n    background-color:  !important;\n    color:  !important;\n}\n\n#footable_12760:not(.hide_all_borders) tbody tr td {\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n#footable_12760 tbody tr:hover {\n    background-color: rgba(238, 240, 241, 1) !important;\n    color: rgba(7, 7, 7, 1) !important;\n}\n#footable_12760 tbody tr:hover td {\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n\n#footable_12760 tfoot .footable-paging {\n    background-color:  !important;\n}\n#footable_12760 tfoot .footable-paging .footable-page.active a {\n    background-color:  !important;\n}\n#footable_12760:not(.hide_all_borders) tfoot tr.footable-paging td {\n    border-color:  !important;\n}\n\n\n#footable_12760 td.ninja_column_0 { text-align: center; }<\/style>\n\n    \n    \n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>For the fifteenth year, LD Products earned the Bizrate Circle of Excellence Platinum badge for best-in class customer service.\u00a0 Reserved for a select number of top-rated retailers, the Bizrate award&#8230;<\/p>\n","protected":false},"author":1,"featured_media":10467,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[16],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/10393"}],"collection":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/comments?post=10393"}],"version-history":[{"count":29,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/10393\/revisions"}],"predecessor-version":[{"id":13401,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/10393\/revisions\/13401"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/media\/10467"}],"wp:attachment":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/media?parent=10393"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/categories?post=10393"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/tags?post=10393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}