{"id":1387,"date":"2016-09-20T19:28:29","date_gmt":"2016-09-20T19:28:29","guid":{"rendered":"http:\/\/www.ldproducts.com\/blog\/?p=1387"},"modified":"2023-06-28T21:31:10","modified_gmt":"2023-06-28T21:31:10","slug":"consumers-angered-by-forced-change-to-hp-printers","status":"publish","type":"post","link":"https:\/\/www.ldproducts.com\/blog\/consumers-angered-by-forced-change-to-hp-printers\/","title":{"rendered":"Consumers Angered by Forced Change to HP\u00ae Printers"},"content":{"rendered":"

Thousands of printers around the world cease working on the same day after HP Firmware Update<\/b><\/p>\n

LONG BEACH, Calif., September 20, 2016<\/strong>: LD Products<\/a>, a leading online retailer of aftermarket ink and toner cartridges in North America, believes in always providing customers with a choice.\u00a0 On September 12, 2016, LD Products\u2019 call center was inundated with calls and emails from frustrated customers whose aftermarket ink cartridges were no longer working with certain HP printers. LD\u2019s customers were quick to reach out upon discovering an unexpected change caused their printers to reject third-party cartridges. A week later, multiple news outlets ranging from the BBC<\/a> to The Verge<\/a> to Lifehacker<\/a> are reporting certain HP printer models are rejecting third-party cartridges including the HP OfficeJet\u00ae<\/sup>, OfficeJet Pro and OfficeJet Pro X resulting from a forced firmware update to their printers. Consumers have not shied away from sharing their anger and frustrations with HP and have flooded the printer brands\u2019 message forums<\/a> with posts on the topic.<\/p>\n

\u201cPeople aren\u2019t emotionally invested in things like ink and toner, but it certainly becomes emotional when you feel like it\u2019s cheaper to buy a new printer rather than a new set of cartridges\u201d, said Aaron Leon, CEO of LD Products. \u201cWe know having choices is an important factor in customer satisfaction and we truly appreciate when customers discover LD brand printer cartridges. We work hard to produce a quality product day in and day out. We\u2019re not perfect, but we do our best to keep our customers happy!\u201d<\/p>\n

Over the last week, LD Products has worked closely with their suppliers and began shipping new cartridges at no additional cost to their affected customers.<\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

About LD Products <\/strong>
\nLD products is a leading e-commerce provider of ink cartridges, toner and office supplies. Since 1999, the company has enjoyed great success as a high quality and cost-effective alternative to printer brand consumables. LD Products also boasts a large selection of office supplies, offering discount prices on the most trusted names in the industry such as Hewlett-Packard, Brother, Epson and Canon. The company consistently maintains its Google Trusted Store status, its A+ rating with the Better Business Bureau and is consistently recognized for exceptional customer service.<\/p>\n

 <\/p>\n

For more information, contact:
\nDina Louie
\nLD Products, Inc.
\n562-384-5624
\nDinaL@LDProducts.com<\/a><\/p>\n

 <\/p>\n

LDProducts.com<\/a> | We\u2019re the Ink & Toner Experts\u00ae<\/sup> | The LD Difference<\/a> | LD Products Media Kit<\/a><\/p>\n

 <\/p>\n

# # #<\/p>\n

\n \n \n \n <\/colgroup>\n \n\n \n\n \n
\ufeffCartridge Series<\/th><\/tr>\n<\/thead>\n
Thank you for reading this post! This article is written by a team of ink experts at LD Product<\/a>s<\/span> - a Long Beach, California-based company that specializes in compatible ink and toner<\/a><\/span>.\u00a0 With over 20 years of printing expertise, we\u2019re committed to helping you save money on printer ink without sacrificing quality.\u00a0 If you found this content helpful, we\u2019d be grateful if you supported us by visiting LDProducts.com<\/a><\/span> for all of your ink and toner needs.\u00a0 We appreciate your support!<\/td> <\/tr>\n <\/tbody>\n <\/table>\n