{"id":3249,"date":"2017-08-02T16:43:26","date_gmt":"2017-08-02T16:43:26","guid":{"rendered":"http:\/\/www.ldproducts.com\/blog\/?p=3249"},"modified":"2026-09-30T17:46:51","modified_gmt":"2026-09-30T17:46:51","slug":"printer-wont-print-black-what-to-do","status":"publish","type":"post","link":"https:\/\/www.ldproducts.com\/blog\/printer-wont-print-black-what-to-do\/","title":{"rendered":"Printer Not Printing Black? How to Fix it Step by Step"},"content":{"rendered":"<div class=\"quick-answer\">\n<p><strong>Quick answer:<\/strong> If your printer won&#8217;t print black, restart it, then print a nozzle check or quality report. Make sure the black cartridge isn&#8217;t empty, is fully seated, and has its protective tape removed. Next, run the printhead cleaning cycle up to two or three times. If black still won&#8217;t print, realign the printhead and reinstall the printer driver.<\/p>\n<\/div>\n<hr \/>\n<p>It&#8217;s a very common tale: you need to print something and your printer&#8217;s black ink has decided to take a permanent vacation. You go straight to Google and search for fixes to resolve this problem and run into several printer forums without a clear resolution. We&#8217;ve gotten calls on this issue as well so to help, we&#8217;ve put together a list of things you can do when your printer stops printing in black.<\/p>\n<hr \/>\n<h2>How do I fix my printer not printing black ink?<\/h2>\n<h4>Black Ink Troubleshooting Tips at a Glance<\/h4>\n<ul>\n<li><a href=\"#section1\">Basic Troubleshooting<\/a><\/li>\n<li><a href=\"#section2\">Check Your Ink Cartridges<\/a><\/li>\n<li><a href=\"#section3\">Clean Your Printhead<\/a><\/li>\n<li><a href=\"#section4\">Still having trouble? Try switching your paper settings to &#8220;glossy&#8221;<\/a><\/li>\n<\/ul>\n<h3 id=\"section1\">Start with the Basics<\/h3>\n<p>1. Turn off your printer, unplug from the power source\u00a0and\u00a0disconnect USB cables as well. After a few moments, reconnect your printer and plug it back in. Then, turn your printer back on.<\/p>\n<p>2. Print a &#8220;Quality Diagnostic Report&#8221; or a &#8220;Print Test Page&#8221;.<\/p>\n<p><a href=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/08\/printatestpagesnapshot-1.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-4705 alignnone\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/08\/printatestpagesnapshot-1.jpg\" alt=\"\" width=\"644\" height=\"483\" \/><\/a><a href=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/08\/printatestpagesnapshot2-2.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-4707 alignnone\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/08\/printatestpagesnapshot2-2.jpg\" alt=\"\" width=\"463\" height=\"510\" \/><\/a><\/p>\n<p>3. You can usually\u00a0find this option on your printer&#8217;s display screen. \u00a0Or, check your printer&#8217;s user guide for step by step instructions.<\/p>\n<p>4. Check printer ink levels to double check the ink volume in your cartridges. If you&#8217;re using aftermarket cartridges that don&#8217;t show ink levels, we&#8217;ll have to figure out another way to determine whether or not your ink cartridges are at fault.<\/p>\n<p><a href=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/08\/inklevels.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-4711 alignnone\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/08\/inklevels.jpg\" alt=\"\" width=\"558\" height=\"345\" \/><\/a><\/p>\n<hr \/>\n<h3 id=\"section2\">Check Your Ink Cartridge<\/h3>\n<p>1. Replace<a href=\"https:\/\/www.ldproducts.com\/ink-and-toner\"> ink cartridges<\/a> that are low on ink or empty.<\/p>\n<p>2. Make sure ink cartridges are snapped into place and are properly installed in their appropriate slot.<\/p>\n<p>3. Double check to make sure that you&#8217;ve\u00a0<strong>removed the tape over the vent<\/strong>\u00a0if you installed a new cartridge.<\/p>\n<p>4. Check if the vents of the cartridges are clogged. You can fix this by gently using a pin to clean up the clog on the vent.<\/p>\n<p>5. Try using a different ink cartridge to\u00a0determine if your printer is able to recognize cartridges. If your printer used to work with an old cartridge, try installing that old cartridge again and see if your printer produces any sort of output&#8211;any shade of gray will do.<\/p>\n<p>We just need to determine whether if it&#8217;s the cartridge or the printhead that&#8217;s causing problems. If your printer is able to print something with the old cartridge, then it&#8217;s not the printhead. Rather, your new black cartridge may be faulty and needs to be replaced. But if your printer still won&#8217;t print with the old cartridge, then the next step is &#8212;<\/p>\n<hr \/>\n<p><a href=\"https:\/\/www.ldproducts.com?xid=tmd:blog:banner&amp;utm_medium=blog&amp;utm_source=ldblog&amp;utm_campaign=11358:greatink\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-9286 size-full\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2020\/07\/ld_bnr_blog_GreatInk_2020_728x90-1.jpg\" alt=\"Shop LD Products ink cartridges\" width=\"728\" height=\"90\" \/><\/a><\/p>\n<h3 id=\"section3\">Check Your Printhead<\/h3>\n<p>The <strong>printhead<\/strong> is a printer component that helps transfer ink onto the page.\u00a0 It does this by firing tiny droplets of ink via numerous printer nozzles to create a desired print.\u00a0 When one of these nozzles gets clogged, your prints appear faded or streaky.\u00a0 The best way to solve a print quality issue is by cleaning the printhead, we show you a couple ways to do that below!<\/p>\n<h4>Automatically Clean the Printhead<\/h4>\n<p>The automatic printhead cleaning feature is the quickest way to troubleshoot clogs.\u00a0 Most printers have a built in cleaning function that can be accessed through the maintenance menu on the printer display screen.\u00a0 We recommend running this first to try and clear up any clogs.\u00a0 Keep in mind, cleaning a printer does consume ink, so don&#8217;t be surprised if you see your cartridge levels deplete a little after going through the process.\u00a0 If running the automatic printhead cleaning feature once doesn&#8217;t work, run it again a second or third time but you don&#8217;t want to do it anymore than that, <strong>there&#8217;s a limit to how many times you can run the automatic cleaning feature.\u00a0 <\/strong>Check out our video below to learn how to run the automatic printhead cleaning function on an Epson printer.\u00a0 The steps are similar for most other printer models, consult your printer&#8217;s user guide for specific steps for your machine.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/NdPuaukDywo\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h4>Manually Clean the Printhead<\/h4>\n<p>If your printer uses ink cartridges with an integrated printhead where the printhead is built into the cartridge, like the <a href=\"https:\/\/www.ldproducts.com\/reman-hp-67xl-hy-black-ink-cartridge-3ym57an?xid=tmd:blog:banner&amp;utm_medium=blog&amp;utm_source=ldblog&amp;utm_campaign=3249:67XL\" target=\"_blank\" rel=\"noopener\">HP 67 ink cartridge<\/a> series, you can try cleaning the cartridges manually using the &#8220;paper towel&#8221; method.\u00a0 This is another easy way to fix a clogged printhead and only takes a couple of minutes!\u00a0 Here&#8217;s an article that talks about <a href=\"https:\/\/www.ldproducts.com\/blog\/how-to-clean-an-epson-printhead\/\" target=\"_blank\" rel=\"noopener noreferrer\">how to manually clean the printhead of an Epson printer<\/a> since Epson printheads are notorious for clogging. It pays to have a look at the article even if your printer is a different brand.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/oIuJsiaicW0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h4>Realign the Printhead<\/h4>\n<p>Realigning the printer helps realign the paper feed with the printhead inside the printer, which can sometimes get a stubborn printer working again.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-11611 alignleft\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/08\/printhead-alignment.jpg\" alt=\"\" width=\"336\" height=\"256\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>For <a href=\"https:\/\/support.hp.com\/sg-en\/document\/c01668053\">HP printers<\/a>, go to the printer LCD display screen, then select Setup &gt; Tools.<\/li>\n<li>For <a href=\"https:\/\/support.usa.canon.com\/kb\/index?page=content&amp;id=ART143086\" target=\"_blank\" rel=\"noopener\">Canon printers<\/a>, select the gear icon on the display screen, then select Maintenance &gt;Printhead Alignment<\/li>\n<li>For <a href=\"https:\/\/files.support.epson.com\/htmldocs\/art710\/art71000ug\/wwhelp\/wwhimpl\/common\/html\/wwhelp.htm?context=Epson&amp;file=quality.17.5.html\" target=\"_blank\" rel=\"noopener\">Epson printers<\/a>, select Set Up on the display screen, then select Maintenance &gt; Head Alignment<\/li>\n<\/ul>\n<p>If you own different printer brand, consult your printer user guide for specifics on your machine.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/www.ldproducts.com\/blog\/buying-guide-whats-the-best-laser-printer-for-you\/?xid=tmd:blog:banner&amp;utm_medium=blog&amp;utm_source=ldblog&amp;utm_campaign=3249:laser-switch\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-8937 size-full\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/05\/ld_blog_LaserPrinter_v1.jpg\" alt=\"Laser printer buying guide\" width=\"728\" height=\"242\" \/><\/a><\/p>\n<h3 id=\"section4\">Advanced Fixes<\/h3>\n<p>As a temporary workaround, try changing the paper type in your printer driver to &#8220;glossy photo paper.&#8221; On many printers, this setting builds black from the color inks or switches to a separate photo black ink, so the page prints even when the regular black isn&#8217;t firing. It&#8217;s slower and uses more color ink, so treat it as a stopgap while you clean the printhead or replace the black cartridge.<\/p>\n<h4>Troubleshooting Software and Printer Driver Problems<\/h4>\n<p>If it&#8217;s not the cartridge <strong><em>and<\/em><\/strong> not the printhead, it&#8217;s possible that the problem is with the software\/printer driver. The glossy paper setting above can get you printing in the meantime, but it won&#8217;t fix a driver problem.<\/p>\n<p>At this point, if that still doesn&#8217;t work and you&#8217;re sure it&#8217;s not the cartridge <em>nor<\/em> the printhead, then go ahead and run the printer troubleshooter to try and diagnose the problem.\u00a0 On Windows, search for &#8220;printer troubleshooter&#8221; in the start menu and open it.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-11802 alignleft\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2017\/08\/printer-troubleshooter-1.jpg\" alt=\"\" width=\"427\" height=\"333\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Alternatively, you can also reconfigure your printer. If your printer stopped working after you updated your PC or Mac&#8217;s operating system, try uninstalling and reinstalling your printer driver. You can find a downloadable version on your printer manufacturer&#8217;s website. And even if you didn&#8217;t update your OS, go ahead and reinstall your driver anyway.<\/p>\n<hr \/>\n<h2>FAQ<\/h2>\n<h3>Do aftermarket ink cartridges cause printhead problems?<\/h3>\n<p>Not typically. Printhead clogs happen with original and aftermarket cartridges alike, and the most common causes are a printer sitting unused, printing with an empty cartridge, or a hot, dry room. Any cartridge can occasionally be defective, which is why testing with a different cartridge helps narrow down the problem.<\/p>\n<h3>Why does my printer print black on the glossy paper setting but not plain paper?<\/h3>\n<p>Because the glossy setting usually isn&#8217;t using your regular black cartridge. Many printers build black from the color inks or use a separate photo black ink on that setting, which is why it prints slower and uses more color ink. It&#8217;s a workaround, not a fix. Clean the printhead or replace the black cartridge to get plain-paper printing back.<\/p>\n<h3>Why won&#8217;t my new black ink cartridge print?<\/h3>\n<p>Most often, the protective tape is still covering the vent or nozzles, or the cartridge isn&#8217;t fully clicked into place. Remove any tape, reseat the cartridge, and wipe the gold contacts with a lint-free cloth. Then run one printhead cleaning to get the ink flowing. If it still won&#8217;t print, try a different cartridge to rule out a defect.<\/p>\n<h3>Why won&#8217;t my ink tank printer print black when the tank is full?<\/h3>\n<p>A full tank doesn&#8217;t mean ink is reaching the printhead. Run a nozzle check, then a printhead cleaning. If the black pattern is still blank, many ink tank printers offer a deeper cycle, such as Epson&#8217;s Power Cleaning or Canon&#8217;s ink flush. Check your manual before running it, since these cycles use a lot of ink.<\/p>\n<hr \/>\n<p>If all else fails, it might be time to get a new printer. And don&#8217;t forget to <a href=\"https:\/\/www8.hp.com\/us\/en\/hp-information\/environment\/product-recycling.html\">recycle your printers<\/a>! Printers not printing in black is a somewhat common problem, especially for older machines.\u00a0Let us know if you have found any other quick fixes when troubleshooting your printer, we will gladly include them here!<\/p>\n<p><a href=\"https:\/\/www.ldproducts.com\/?xid=tmd:blog:&amp;utm_medium=blog&amp;utm_source=ldblog&amp;utm_campaign=3249:lowprices\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-9287 size-full\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2020\/07\/ld_banr_txt_customers_2020_728x90-1.jpg\" alt=\"\" width=\"728\" height=\"90\" \/><\/a><\/p>\n<p><script type=\"application\/ld+json\">\n{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[\n{\"@type\":\"Question\",\"name\":\"How do I fix my printer not printing black ink?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Restart the printer, then print a nozzle check or quality report. Make sure the black cartridge isn't empty, is fully seated, and has its protective tape removed. Next, run the printhead cleaning cycle up to two or three times. If black still won't print, realign the printhead and reinstall the printer driver.\"}},\n{\"@type\":\"Question\",\"name\":\"Why does my printer print black on the glossy paper setting but not plain paper?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Because the glossy setting usually isn't using your regular black cartridge. Many printers build black from the color inks or use a separate photo black ink on that setting, which is why it prints slower and uses more color ink. It's a workaround, not a fix. Clean the printhead or replace the black cartridge to get plain-paper printing back.\"}},\n{\"@type\":\"Question\",\"name\":\"Why won't my new black ink cartridge print?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Most often, the protective tape is still covering the vent or nozzles, or the cartridge isn't fully clicked into place. Remove any tape, reseat the cartridge, and wipe the gold contacts with a lint-free cloth. Then run one printhead cleaning to get the ink flowing. If it still won't print, try a different cartridge to rule out a defect.\"}},\n{\"@type\":\"Question\",\"name\":\"Why won't my ink tank printer print black when the tank is full?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A full tank doesn't mean ink is reaching the printhead. Run a nozzle check, then a printhead cleaning. If the black pattern is still blank, many ink tank printers offer a deeper cycle, such as Epson's Power Cleaning or Canon's ink flush. 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Any cartridge can occasionally be defective, which is why testing with a different cartridge helps narrow down the problem.\"}}\n]}\n<\/script><\/p>\n<div id=\"footable_parent_12760\"\n     class=\"footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui colored_table\">\n                <table data-ninja_table_instance=\"ninja_table_instance_0\" data-footable_id=\"12760\" data-filter-delay=\"1000\" aria-label=\"LD Products - support us plug - gray\"            id=\"footable_12760\"\n           data-unique_identifier=\"ninja_table_unique_id_513784437_12760\"\n           class=\" foo-table ninja_footable foo_table_12760 ninja_table_unique_id_513784437_12760 ui table  nt_type_legacy_table selectable striped vertical_centered ninja_custom_color inverted footable-paging-left hide_all_borders ninjatable_hide_header_row ninja_table_search_disabled ninja_table_pro\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                    <\/colgroup>\n        <thead>\n<tr class=\"footable-header\">\n                        <th scope=\"col\"  class=\"ninja_column_0 ninja_clmn_nm_cartridgeseries \">\ufeffCartridge Series<\/th><\/tr>\n<\/thead>\n<tbody>\n\n        <tr data-row_id=\"1067\" class=\"ninja_table_row_0 nt_row_id_1067\">\n            <td>Thank you for reading this post! This article is written by a team of ink experts at <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">LD Product<\/a>s<\/span> - a Long Beach, California-based company that specializes in <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">compatible ink and toner<\/a><\/span>.\u00a0 With over 20 years of printing expertise, we\u2019re committed to helping you save money on printer ink without sacrificing quality.\u00a0 If you found this content helpful, we\u2019d be grateful if you supported us by visiting <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">LDProducts.com<\/a><\/span> for all of your ink and toner needs.\u00a0 We appreciate your support!<\/td>        <\/tr>\n    <\/tbody><!--ninja_tobody_rendering_done-->\n    <\/table>\n    <style id=\"ninja_table_custom_css_12760\" type=\"text\/css\">\n#footable_12760,\n#footable_12760 table {\n    background-color: rgba(238, 240, 241, 1) !important;\n    color: rgba(7, 7, 7, 1) !important;\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n#footable_12760 thead tr.footable-filtering th {\n    background-color:  !important;\n    color:  !important;\n}\n#footable_12760:not(.hide_all_borders) thead tr.footable-filtering th {\n        border : 1px solid transparent !important;\n    }\n#footable_12760 .input-group-btn:last-child > .btn:not(:last-child):not(.dropdown-toggle) {\n    background-color:  !important;\n    color:  !important;\n}\n#footable_12760 tr.footable-header, #footable_12760 tr.footable-header th, .colored_table table.ninja_table_pro.inverted.table.footable-details tbody tr th {\n    background-color:  !important;\n    color:  !important;\n}\n\n#footable_12760:not(.hide_all_borders) tbody tr td {\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n#footable_12760 tbody tr:hover {\n    background-color: rgba(238, 240, 241, 1) !important;\n    color: rgba(7, 7, 7, 1) !important;\n}\n#footable_12760 tbody tr:hover td {\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n\n#footable_12760 tfoot .footable-paging {\n    background-color:  !important;\n}\n#footable_12760 tfoot .footable-paging .footable-page.active a {\n    background-color:  !important;\n}\n#footable_12760:not(.hide_all_borders) tfoot tr.footable-paging td {\n    border-color:  !important;\n}\n\n\n#footable_12760 td.ninja_column_0 { text-align: center; }<\/style>\n\n    \n    \n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Quick answer: If your printer won&#8217;t print black, restart it, then print a nozzle check or quality report. Make sure the black cartridge isn&#8217;t empty, is fully seated, and has&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3253,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[28],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/3249"}],"collection":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/comments?post=3249"}],"version-history":[{"count":51,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/3249\/revisions"}],"predecessor-version":[{"id":14610,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/3249\/revisions\/14610"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/media\/3253"}],"wp:attachment":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/media?parent=3249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/categories?post=3249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/tags?post=3249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}