{"id":9138,"date":"2020-05-28T18:51:45","date_gmt":"2020-05-28T18:51:45","guid":{"rendered":"https:\/\/www.ldproducts.com\/blog\/?p=9138"},"modified":"2023-07-10T18:50:58","modified_gmt":"2023-07-10T18:50:58","slug":"ld-products-takes-home-14th-bizrate-award-for-customer-service-excellence","status":"publish","type":"post","link":"https:\/\/www.ldproducts.com\/blog\/ld-products-takes-home-14th-bizrate-award-for-customer-service-excellence\/","title":{"rendered":"LD Products Takes Home 14th Bizrate Award for Customer Service Excellence"},"content":{"rendered":"<p>It happened again!\u00a0 LD Products earned the Bizrate Circle of Excellence Platinum Award for the fourteenth year in a row, receiving an overall customer satisfaction rating of 9.3\/10 across 8 key performance shopping and service categories.\u00a0 Bizrate is a leading online provider of post-purchase customer satisfaction surveys, collecting essential feedback from thousands of verified customers from some of the top retail brands.\u00a0 A mix of reviews are collected immediately after purchase and after delivery, providing a holistic perspective on the entire shopping experience with both the brand and product. The Platinum award is reserved for a select tier of retailers that earned the top scores in the Bizrate network.<\/p>\n<p><strong><a href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2411145-1&amp;h=3042691429&amp;u=https%3A%2F%2Fbizratesurveys.com%2Freviews%2Fwww.ldproducts.com%2F27964&amp;a=LD+Products+2018+Bizrate+Scores\" target=\"_blank\" rel=\"noopener noreferrer\">LD Products 2019 Bizrate Scores<\/a><\/strong><\/p>\n<p>Overall Satisfaction Rating: 9.3\/10<\/p>\n<p class=\"subheading mobile-text\">Would Shop Here Again: <span class=\"overall 9.4 mobile-text\">9.4\/<\/span>10<\/p>\n<p class=\"subheading mobile-text\">Likelihood To Recommend: <span class=\"overall 9.3 mobile-text\">9.3\/<\/span>10<\/p>\n<ul>\n<li>Product selection: 9.4\/10<\/li>\n<li>Ease of search: 9.3\/10<\/li>\n<li>Clarity of product information: 9.4\/10<\/li>\n<li>Check-out: 9.4\/10<\/li>\n<li>Order tracking: 9.3\/10<\/li>\n<li>Product met expectations: 9.3\/10<\/li>\n<li>Customer support: 9.2\/10<\/li>\n<li>Timely delivery: 9.4\/10<\/li>\n<\/ul>\n<p>LD Products always strives to offer a superior shopping experience to its customers and the reviews and recognition provided by our Bizrate customers help us continually optimize our products and service.\u00a0 Thank you to all our customers for sharing your feedback!<\/p>\n<p><a href=\"https:\/\/www.ldproducts.com\/?xid=tmd:blog:&amp;utm_medium=blog&amp;utm_source=ldblog&amp;utm_campaign=lowprices\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-9287 size-full\" src=\"https:\/\/www.ldproducts.com\/blog\/wp-content\/uploads\/2020\/07\/ld_banr_txt_customers_2020_728x90-1.jpg\" alt=\"\" width=\"728\" height=\"90\" \/><\/a><\/p>\n<div id=\"footable_parent_12760\"\n     class=\"footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui colored_table\">\n                <table data-ninja_table_instance=\"ninja_table_instance_0\" data-footable_id=\"12760\" data-filter-delay=\"1000\" aria-label=\"LD Products - support us plug - gray\"            id=\"footable_12760\"\n           data-unique_identifier=\"ninja_table_unique_id_2138070368_12760\"\n           class=\" foo-table ninja_footable foo_table_12760 ninja_table_unique_id_2138070368_12760 ui table  nt_type_legacy_table selectable striped vertical_centered ninja_custom_color inverted footable-paging-left hide_all_borders ninjatable_hide_header_row ninja_table_search_disabled ninja_table_pro\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                    <\/colgroup>\n        <thead>\n<tr class=\"footable-header\">\n                        <th scope=\"col\"  class=\"ninja_column_0 ninja_clmn_nm_cartridgeseries \">\ufeffCartridge Series<\/th><\/tr>\n<\/thead>\n<tbody>\n\n        <tr data-row_id=\"1067\" class=\"ninja_table_row_0 nt_row_id_1067\">\n            <td>Thank you for reading this post! This article is written by a team of ink experts at <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">LD Product<\/a>s<\/span> - a Long Beach, California-based company that specializes in <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">compatible ink and toner<\/a><\/span>.\u00a0 With over 20 years of printing expertise, we\u2019re committed to helping you save money on printer ink without sacrificing quality.\u00a0 If you found this content helpful, we\u2019d be grateful if you supported us by visiting <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ldproducts.com\/\" target=\"_blank\" rel=\"noopener\">LDProducts.com<\/a><\/span> for all of your ink and toner needs.\u00a0 We appreciate your support!<\/td>        <\/tr>\n    <\/tbody><!--ninja_tobody_rendering_done-->\n    <\/table>\n    <style id=\"ninja_table_custom_css_12760\" type=\"text\/css\">\n#footable_12760,\n#footable_12760 table {\n    background-color: rgba(238, 240, 241, 1) !important;\n    color: rgba(7, 7, 7, 1) !important;\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n#footable_12760 thead tr.footable-filtering th {\n    background-color:  !important;\n    color:  !important;\n}\n#footable_12760:not(.hide_all_borders) thead tr.footable-filtering th {\n        border : 1px solid transparent !important;\n    }\n#footable_12760 .input-group-btn:last-child > .btn:not(:last-child):not(.dropdown-toggle) {\n    background-color:  !important;\n    color:  !important;\n}\n#footable_12760 tr.footable-header, #footable_12760 tr.footable-header th, .colored_table table.ninja_table_pro.inverted.table.footable-details tbody tr th {\n    background-color:  !important;\n    color:  !important;\n}\n\n#footable_12760:not(.hide_all_borders) tbody tr td {\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n#footable_12760 tbody tr:hover {\n    background-color: rgba(238, 240, 241, 1) !important;\n    color: rgba(7, 7, 7, 1) !important;\n}\n#footable_12760 tbody tr:hover td {\n    border-color: rgba(238, 240, 241, 1) !important;\n}\n\n#footable_12760 tfoot .footable-paging {\n    background-color:  !important;\n}\n#footable_12760 tfoot .footable-paging .footable-page.active a {\n    background-color:  !important;\n}\n#footable_12760:not(.hide_all_borders) tfoot tr.footable-paging td {\n    border-color:  !important;\n}\n\n\n#footable_12760 td.ninja_column_0 { text-align: center; }<\/style>\n\n    \n    \n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>It happened again!\u00a0 LD Products earned the Bizrate Circle of Excellence Platinum Award for the fourteenth year in a row, receiving an overall customer satisfaction rating of 9.3\/10 across 8&#8230;<\/p>\n","protected":false},"author":7,"featured_media":9143,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[16],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/9138"}],"collection":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/comments?post=9138"}],"version-history":[{"count":7,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/9138\/revisions"}],"predecessor-version":[{"id":13402,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/posts\/9138\/revisions\/13402"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/media\/9143"}],"wp:attachment":[{"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/media?parent=9138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/categories?post=9138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ldproducts.com\/blog\/wp-json\/wp\/v2\/tags?post=9138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}